Wearing and loving your jewelry is our top goal! We understand that sometimes a piece just isn’t quite right. If you aren’t completely happy with your purchase, you may exchange it for a new piece or return it for store credit (this credit never expires and can be used toward any of our services!). There are no cash refunds.
Please email us at abra@abragem.com or call 734-994-4848 for help with your exchange.
Exchanges are possible for 60 days from purchase. Noticeable wear or damage may reduce the amount of your exchange. Our pre-owned estate pieces are nonrefundable after 10 days of purchase. Neither exchanges or returns are available on special orders and custom pieces.
Abracadabra Jewelry is not responsible for lost or damaged returned shipments.