Oops! We take slow fashion seriously and sell jewelry made to last a lifetime, but we know sometimes things just happen. If there is any defect or trouble with a new piece of jewelry you’ve purchased from us please contact us right away at firstname.lastname@example.org or 734-994-4848.
We are human and humane so we will evaluate each piece individually and provide warranty repairs as needed. Generally however, if the piece is over 90 days old or shows signs of unusual wear we will discuss the cost of repair with you upon assessment. Our pre-owned estate pieces are evaluated and refurbished beautifully before we even list them, yet we cannot be responsible for warranty repairs on them after 10 days of purchase.
Natural gemstones may be enhanced; the store is not responsible for loss; damage loss strictly due to negligence is limited to the cost of repair or replacement.